Proof that speaks for itself
Real outcomes from real facilities. Every metric here reflects documented performance, not marketing estimates.
0%
Visit Documentation Rate Across all active contracts0
Survey Deficiencies TJC & CMS scope findings0h
Record Retrieval SLA Guaranteed turnaround0%
Client Retention Rate Over 24-month periodWhat facility leaders say
Unedited feedback from directors, IC nurses, and operations leads at partner facilities.
The documentation alone justified the switch. We finally have proof of what's been done, when, and by whom. Our surveyors were actually impressed.
Our IC team treats Vector like an extension of our department. The protocols are airtight and they're always ahead of policy changes, not behind them.
Three TJC surveys. Zero EVS findings. We've never been able to say that before Vector. The quarterly reviews keep us prepared, not reactive.
"Onboarding was smoother than any vendor relationship I've managed in 15 years. SOPs written before day one. Technicians who actually knew what terminal cleaning meant."
James T. · Facility Manager, Ambulatory Surgery Center
"We had a CMS survey with 72-hour notice. Vector had every service report ready within the hour. That's the difference between a vendor and a partner."
Maria C. · Chief Nursing Officer, Long-Term Care Facility
Always survey-ready. Never scrambling.
When a surveyor walks through your door, announced or not, your EVS documentation is already complete, organized, and retrievable. We build that capability in from day one.
- Digital records filed within 30 minutes of serviceTimestamped, signed, and stored before the technician leaves
- 90-day rolling compliance history always on handComplete service history retrievable in under 24 hours
- Surveyor-ready documentation packagesFormatted to match TJC and CMS requirements, not just internal logs
- On-call compliance support during active surveysAn operations lead available by phone during any active survey
No Vector client has ever received an EVS-scope survey deficiency while under active contract. That record spans every TJC, CMS, and state health department visit in our history.
Documentation compliance over time
Aggregate visit documentation rates across all active Vector contracts, trailing 12 months.
Visit documentation rate, % of visits with a signed same-day service report.
Standards we operate against
Every protocol, product, and process is mapped to a recognized regulatory or clinical standard.
Environment of Care standards for accredited facilities.
Environmental infection control in healthcare facilities.
Disinfectants with confirmed efficacy data, contact times logged.
Infection prevention practice from the professional association.
Required training completed by all field staff.
Perioperative environment-of-care recommendations for OR cleans.
Put a number on peace of mind.
Ask us for the documentation standard in writing. We will show you exactly what your facility's record would look like.