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Vector technician standing in a spotless operating room
Brand Differentiation

Why facility leaders choose Vector

We're not the cheapest option. We're the one that keeps your facility compliant, your team informed, and your leadership protected when it matters most.

Our Philosophy

Compliance-first. Always.

Most EVS contractors are optimized for speed. We're optimized for defensibility. Every protocol, every product choice, every documentation step is designed so that if your facility is ever surveyed, you can prove every claim.

That philosophy changes how our technicians think. They're not just cleaners completing a checklist. They're your compliance partners inside the building.

Evidence-Based Protocols

Built on EPA registration data, APIC guidance, and CDC frameworks. Not just what's on sale this quarter.

Documentation Before Departure

Signed before the technician leaves. Never batched, never reconstructed from memory.

Trained Specifically for Healthcare

Healthcare-specific onboarding before the first shift. Clinical environments are not a side business here.

The Vector Standard Non-negotiable
01
Site-specific SOPs written before first visit

Not generic templates. Your facility, your schedule, your requirements.

02
Pre-service compliance review with your IC team

We align before we begin, not after the first survey finding.

03
Signed service reports every visit, no exceptions

Filed within 30 minutes. Retrievable in 24 hours.

04
Quarterly compliance reviews with leadership

We bring performance data, not just invoices.

"We've had three TJC surveys in five years. Every time, our EVS documentation was the strongest part of our compliance packet."

VP of Clinical Operations · 280-Bed Community Hospital

Operational Advantages

Built for healthcare. Not adapted from it.

Commercial janitorial companies offer healthcare as a specialty. For Vector, healthcare is all we do. That difference compounds across every element of service delivery.

No Staff Turnover Surprises

Fair pay keeps good people. Your facility sees the same trained faces, visit after visit.

Hospital-Grade Chemistry Only

EPA-registered disinfectants matched to your approved list, with contact times logged.

Scope That Scales With You

New wing, new unit, new schedule: the contract adjusts within 48 hours, in writing.

Infection Control Alignment

Protocols reviewed with your IC team before service begins, and re-reviewed as policy changes.

HIPAA-Aware Operations

Technicians trained on privacy boundaries for clinical spaces, records, and patient areas.

Quarterly Performance Reviews

Every 90 days with facility leadership: performance data, open items, and scope adjustments.

Trust Signals

Credibility you can verify

We don't ask you to take our word for it. Every claim we make about our methodology has documentation behind it.

Standards & Credentials

What we operate against

  • CDC Environmental Infection Control Guidelines
  • APIC guidance for infection prevention in healthcare facilities
  • EPA-registered disinfectants with confirmed efficacy data
  • The Joint Commission Environment of Care standards
  • OSHA Bloodborne Pathogen training for all field staff
Facility Leader Voices

What they say after 12 months

Director of Surgical Services

"The documentation alone justified the switch. We finally have proof of what's been done and when."

Director of Surgical Services · Acute Care Hospital

Infection Control Nurse

"Our IC team treats Vector like an extension of our department. That's not something we expected from a contractor."

Infection Control Nurse · 150-Bed Regional Facility

100%

Visit documentation rate

24h

Record retrieval SLA

0

Survey findings on scope

97%

Client retention rate

vs. The Rest

The old way, and ours

The cheap contractor is only cheap until the first survey finding. Here is the difference, line by line.

The old way Generalist contractors Our way Vector Facility Services
Underpay staff, expect loyalty anywayPay enough that good people stay
Show up, clean, leave. No documentationEvery visit ends in a written report
Only handle what's strictly "in scope"Flag problems outside scope too: leaks, fixtures, safety
Client has to chase the company downClient has direct, open access to a named lead
Win clients on lowest priceWin clients on being the one company they never worry about
Treat clients as a transactionRecurring, unannounced gestures of appreciation
Why we cost more, in one sentence

We cost more because we don't cut the corners that let other companies cost less.

See what that buys
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